Effective Date: 02/01/2024

At Smarkey.shop, your privacy is a top priority for us. We are dedicated to keeping your personal information safe and only use it to enhance your shopping experience with us. This Privacy Policy outlines how we collect, use, protect, and share your personal information.

What Information We Collect

We collect personal information when you visit our website, place an order, or interact with us. This includes:

  • Personal Details: This includes your name, email address, phone number, shipping address, and payment information.
  • Transaction Information: We collect information related to your orders, such as product details, order history, and payment methods.
  • Site Interaction: We gather non-personal information about your interactions with our site, such as IP addresses, browsing habits, device information, and cookies, to enhance your experience.

How We Use Your Information

We use your personal information in several ways to provide you with the best service possible:

  • Order Fulfillment: To process and deliver your orders, and to send you updates about your purchase.
  • Communication: To respond to your inquiries, support requests, or feedback.
  • Marketing: With your consent, we may send you promotional materials, product updates, or special offers.
  • Improving Services: We analyze how visitors use our website to make improvements to the user experience.

How We Protect Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. We use SSL encryption and secure payment gateways for transactions to ensure the highest level of protection.

Sharing Your Information

We never sell your personal information. We may share your data with trusted third-party partners only when necessary for:

  • Order Processing: Such as payment processors, shipping providers, and tax authorities.
  • Service Providers: We may share data with service providers for website analytics or to provide customer support.
  • Legal Compliance: If required by law or legal process, we may disclose your personal information.

Your Privacy Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Update any incorrect information we have about you.
  • Deletion: Request the deletion of your personal data, unless we have a legal obligation to retain it.

To exercise your rights, please contact us at support@smarkey.shop.