Refund Policy for Smarkey.shop
We want you to be satisfied with every purchase from Smarkey.shop. If you’re not completely happy, we offer a straightforward refund policy.
Eligibility for Refund
We offer a 30-day money-back guarantee on most of our products. Refunds will be issued according to the following conditions:
- Physical Products: If you have purchased a physical product, it must be in unopened, unused condition with all original packaging.
- Digital Products: Once a digital product has been activated, it is non-refundable, unless the product is defective or the wrong product was delivered.
Refund Process
To request a refund:
- Contact Us: Reach out to us at [support@smarkey.shop] with your order number and the reason for your refund request.
- Review: We will review your request and determine whether your refund is eligible based on the conditions above.
- Refund Issuance: Once approved, we will process the refund to the original payment method within 7-10 business days.
Exceptions
- If a product has been activated or opened, refunds will not be processed unless there is a defect with the software.
- Refunds are not provided for subscription-based products after activation.